Saturday, December 27, 2008

The Museum's Continued Service to the Public in the 21st Century

With the recent rally to reduce carbon emissions and reduce global warming, few have been willing to give it to the public straight. The only real solution is for all of us to eat less, buy less, produce less, and, for our purposes as museum professions, preserve, conserve, and restore less to combat carbon emissions run amuck. I am greatly concerned with a nonprofit museum culture that is committed to an unerring need to grow, and this includes, on the high end of that growth, the construction and maintenance of grandiose exhibition buildings, travelling mega-shows, and unbridled merchandizing. Much of this need for growth is a product of human ego, for board members and administrators alike see growth as a reflection of their own industry, their ability to accomplish. I am as guilty of this as the next person. I love museums as much or more than the next guy, but I also see that growth may be contributing to eventually making life as we know it a bit more difficult than it already is.
Growth at the museum is also necessitated by the public’s own need to preserve all that they consider of historical or aesthetic value, and there is a certain amount of self aggrandizement with the act of donating an object that is somehow linked to our own history for long-term preservation and public display. Immortality seemingly comes to the donor or benefactor to a collection much like the published story keeps the name of the author within our conscientiousness long after he or she has put down their pen for the last time. Although rarely verbalized, much of the business of museums is simply rooted in a need for us to preserve something of ourselves beyond our own mortality.
It is the ever-growing number of small nonprofit museums more often than not that become repositories for everyone’s treasured “artifacts,” without fully exploring the consequences of taking on that long-term responsibility. With each press release and the inevitable exposure of my own museum’s mission and function to the reading public, that the challenge of numerous offers of objects large and small for donation is met. Many of these objects are of value, and many more are not. The museum professional has a responsibility at this point in time to simply say “no” to these potential bequests. For with each bequest an obligation for further growth is seemingly necessitated. The donated object will need not only a roof over it but often more costly responses in order to preserve and restore it.
The reason my modest history museum says “yes” to such donations is that we are trying to build up a unique collection with a small budget. Many of the donations are all or nothing scenarios; you either take the valuable and rare items along with the more common and less valuable, or, often, donors don’t want to bother with you. An additional motivation for taking the latter road is that by accepting these donations a publically perceived precedence is set whereby objects of superior condition become available somewhere down the road by others which will eventually replace similar objects in the collection of poorer condition. This ongoing process is mistakenly perceived as unfettered growth by some, but it is more accurately a growth process whereby the museum achieves a collection of objects of superior quality through a process of accessioning and de-accessioning, and for the purposes of full disclosure, we haven’t reached the stage of de-accessioning yet.
A recent example of this at my modest living history farm and museum involves what is commonly known as a “dump rake.” This horse drawn implement was used to rake up cut hay in the field. The farmer would gather cut hay in its curved tines as he advanced by horse power. Eventually these tines would become full and a foot and hand pedal would be depressed to release the hay gathered “dumping” it. The resulting pile would then be pitched into a hay wagon. Our organization started out with a rake from our benefactors, but this International Harvester example had sat through many seasons outdoors; some of its tines and the original wooden tongue that was harnessed between a team of work animals were long gone. Another equally weathered rake was donated, but this had been adapted to tractor usage and the wooden tongue had been replaced with a galvanized steel pipe at some point. Recently, we have been offered many high quality objects from eastern Maine family farms in the process of dissolution; this has come with our increased exposure. An International Harvester dump rake with original paint and stenciling from its original journey by Maine Central Rail, probably to the farm of Thomas and Mildred Flagg in Lincolnville Beach from which it was donated, was accepted into our collection. Such an acquisition necessitates the need, for the first time in the history of our 20 year old institution, to de-accession one of these dump rakes from our collection simply because we have an example of superior quality making the others unnecessary and redundant.
On the other hand, growth at many museums goes unchecked, and the decision to shed objects from a collection remain taboo, and this is arguably linked to a general cultural propensity to consume more than we need. The museum is a stage for the drinking, eating, buying, and producing that goes on in our culture, and additionally both art and history in commodified at museums in the US so that it too is responsible for the excess that plagues our times and threatens our future. Collections are housed, kept warm and dry in storage in some cases for perpetuity. Collections are packaged and shipped at great expense by larger museums, and results in the greater expenditure of materials, both renewable and non-renewable. De-accessioning a lot of what we have may be part of trimming the fat that is required in a world of growing populations and decreasing resources; we have to do our part just like everyone else. Before any serious consideration of a large scale cut back in collecting practices can take place those who make museums possible have to be first convinced that less may be more, and that new technologies may offer an alternative to how we experience what we experience in the museum.
At the DeCordova Museum and Sculpture Park in Lincoln, Massachusetts steps have been taken in recent years to re-evaluate the collecting practices of earlier times in life of their institution and measure them against the necessity to meet the present public’s taste and needs. In de-accessioning many objects from its seed collection, some critics have voiced concern for a perceived obligation to preserve the memory of the museum’s original benefactor and namesake DeCordova. The debate on whether to save or de-accession in this case is largely one of propriety, for how long can a public institution honor the last wishes of a long ago deceased benefactor especially when doing so may jeopardize the relevancy of the museum itself to its potential 21st century audience? Most museums have that important decision of how to best use the space that they have to fulfill their mission, and this might mean that some of the collection takes precedence over other parts.
I am not sure whether I agree with the idea that a curiosity cabinet belonging to DeCordova himself, containing what some may more irreverently call Victorian-era junk, is irrelevant to 21st century museum goers, or that de-accessioning all this stuff is a prudent course of action. I do agree that some museums need to prioritize what is essential to their missions, and consider de-accessioning some objects that may be better utilized by other institutions and also allow these institutions breathing room for future acquisitions. It is obvious that many things in museum collections lose their appeal to many, but it can be argued that these objects embody the particular collecting habits of a time and place offering a valuable narrative worth preserving and sharing to an audience both now and in the future. If, at least, some objects must be de-accessioned, fully documenting an account of DeCordova’s original collection through new digital media is essential and without this there would be great loss to our social and intellectual history.
Any museum which started out with one man’s aesthetic at its heart will inevitably change as aesthetic taste itself has changed. It is simply unrealistic that museums will continue to collect without ever shedding earlier and less valuable objects for new acquisitions. Nonprofit, and consequently museums with tax-exempt status have, at least, an unofficial obligation to satisfy public taste and needs rather than that of their original benefactors. The survival of these museums depends on not only the attendance of the public but on public funding via grants and allowances made to institutions with a non-profit status.
Although nonprofit institutions seemingly have an obligation to satisfy public interest, it is the duly appointed stewards, board members, directors, and the like, that make the decisions about how the institution can best serve the public. These decisions often affect a change in the status of specific art or artifacts once valued for private reasons rather than public. The stewards of any collection have to first take into account the survival of the institution over the wishes of an original benefactor. Survival of the institution ultimately insures the survival of their memory. In order for the DeCordova to survive it had to become more than a mere repository of one man’s bibelot and kitsch by the late 20th century.
In regard to more recent realizations regarding the understanding that society itself must trim back, change age-old behaviors towards consumption in order that future generations may survive, museums too may have to consider more than merely what specifically fits into its walls to satisfy the public but how a consideration and realization of less may effectively serve similar purposes. Certainly the increased use of new digital media to disseminate the knowledge that up until recently was the exclusive domain of the tangible object in the physical museum will play a major role in transforming how a museum does what it does.
In the case of Boston’s Isabella Stewart Gardner Museum, the needs of our own times can similarly affect changes to long established guidelines to the physicality of a particular museum structure. A recently proposed addition to the Gardner Museum that was once a private residence as well as a museum open to the public has been necessitated out of the need to accommodate an ever greater number of visitors. Such a alteration conflicts with Gardner’s own stipulation that her home and museum remain as it was during her lifetime. Unlike the original DeCordova collection, this museum was from its inception a collection of unique quality and size making further additions to it, in the opinion of many to this date, unnecessary. Change, in this case, has been affected by the often welcome and rare occasion for many museums of ever increasing popularity.
Instead of the 2000 annual visitors of Gardner’s own time, there are 175,000 annual visitors and more anticipated for the future. The structure simply can’t handle this many people for another one hundred years, so its stewards have to act accordingly. Public access to the structure is being scaled back. New additions will simply help to relieve the demands on the overtaxed structure, so that those who wish to see its treasures can.
The response to the similar circumstances of increased demand for access to the Albert Barnes’ Collection in Marion, PA perpetuated a similar remedy whereby the benefactor’s original demands could no longer be met. Given that this once private institution chose to stand under the aegis of non-profit and tax exempt status it had to shed its long standing elitist pre-requisites, including a onsite tutorial on how to view art on view before getting access to the galleries. Characterized as both products of “aesthetic fanaticism’ and “egomania” these very specific rules kept much of the public out. The Barnes Foundation’s location in a quiet suburban neighborhood contributed further to its exclusivity.
Public criticism of the museum’s location more than anything else threatened its survival, so in complete defiance of Barnes’ will his collection went on tour. The unmatched Picassos, Modiglianis, Cezannes, Soutines, Matisses, and others came down from the benefactor’s own bizarre displays that included examples of hand forged door hardware and other oddities. Regarding much art criticism as “philistine aestheticism,” Barnes had published his own aesthetic ideas regarding how art should be displayed and used for educational purposes. Unlike DeCordova, Barnes had a collecting frenzy informed by an eye that was in every sense avant garde, collecting Impressionist, Post-Impressionist, and Modernist paintings before all others thought to do so. He purchased few fakes because he met the artists in their studios. No one wants to de-accession his collection but they do want it temporarily out of the suburbs and into the National Gallery and other world class exhibition venues so that ever greater numbers can appreciate it (Higonnet, 1994). Defying Barnes was necessitated by the need to preserve the collection as a collection, as well as make it available to the entirety of the public once and for all. Barnes himself like it or not is even more securely immortalized as a result of this decision, and his museum become a more efficient entity for educating the public.
There is a distinction between unfettered museum growth and the natural progression of a museum whereby donations are sought and received to secure a collection that is both unique and important. De-accessioning may be a necessary stage of that growth whereby a museum ultimately chooses over time, and given the opportunity, the best examples for its collection to preserve long term. It may be just as important to provide greater accessibility to a finite collection as it is to scale back an institution’s unfettered collecting habits in the interest of public good. Providing greater accessibility to a collection maximizes its educational impact on ever greater numbers. It provides more efficient use of a commodity that would otherwise be seen by few yet incur great cost for continued preservation. We not only have to insist on more fuel efficient cars in the wake of the challenges surrounding the availability of energy and resources in the 21st century but also more efficient collecting and display methods at our public museums to insure the survival of these institutions that serve to disseminate both our history and culture.

References
Higonnet, Anne, “Whither the Barnes?— Controversy Surrounding the Barnes Foundation’s Touring Exhibition of French Paintings,” Art in America, March, 1994 http://findarticles.com/p/articles/mi_m1248/is_n3_v82/ai_15244458/pg_10 Accessed 10.3.08

Wednesday, December 17, 2008

When Is It Time To Leave?

At what point does the museum professional decide that their career, sanity, and valued time outweigh their commitment to the success of a single institution? The time to leave may be simply when the battle has been long and hard fought, and there appears to be no light at the end of the tunnel for this particular institution. Your life and talents might be better spent some place else.

In the past year I have witnessed, albeit on the outside looking in, some of the skirmishes and full-fledged wars between directors and their boards. At last year’s NEMA conference I attended a “seminar,” that may have been more appropriately named museum melodrama, that seemingly brought one museum professional’s ongoing twenty plus year battle with the powers that be at an historic state building, which includes art and objects dating back to the 17th century, to the level of tragedy ( Names have been avoided so as not to exasperate an already volatile situation). The presenter nearly broke down several times while imparting the details of her battle, as its official caretaker, with her “board” and state officials seemingly apathetic and unresponsive to her pleadings for added funds. She has worn many hats in her capacity as director and has bounced back and forth between full and part-time status over the course of two decades in her devotion to this cause. I have to ask myself whether her seeming martyrdom for this collection is justified?

She, like so many museum professions, will never receive the recognition they deserve. Such sacrifices are a given of the profession, but when the fun, enthusiasm, and reasonable financial compensation are gone its time to leave and find a place where you are once-again reminded of how much you love working in a museum. This professionals own seemingly hopeless plight was further evidenced by the fact that one of her board members had chosen to come to the conference, attend this particular seminar, and sit directly in front of her, as she proceeded to air the institution’s dirty laundry. The “board” member introduced herself as having a “different” purpose in attending this seminar and conference than other attendees in the room, including myself, in that she was here “to hear the complaints” of this director.

I had to ask myself had this particular director done all that she could do, if one of her board had to come all this way to hear her complaints? To be fair, this particular board member seemed empathetic to the museum director’s challenges on some points, and this was indicated when she directed her to elaborate on the issue of a leaking roof, its threat to an important mural in the collection, and that this was merely one of many impending threats this director faced on a regular basis.

Given the obvious tension in the room between these two women, I can’t imagine why anyone would want to deal with this for decades? What had been a seminar entitled “College & University Museums: Professional Affinity Group Museums within Larger Institutions” turned out to be, in this particular case, a venue to cry on the shoulders of fellow museum professions, and future professionals, who experience problems in various degrees at their own institutions. This is par for the course. Signs of the attending audience’s irritation were obvious; several skulked out of the room while others stood their ground and rolled their eyes periodically or sighed aloud so that everyone could hear. There were also some whose sympathy extended to some great suggestions in the Q & A portion of the “presentation.” Someone suggested that it was futile to remind the powers that be that this collection is part of every citizen’s cultural heritage and worthy of greater financial attention.

This insightful audience member reminded us that this director’s superiors were elected officials who were given the responsibility of finding funds for this state collection’s preservation during their term of office and who also appointed board members to oversee its maintenance on a more immediate level. She further clarified that politicians only respond to larger constituencies that jeopardize votes and hence their political survival, so this particular director’s pleadings alone are and would always be futile. She suggested turning the situation against her unsupportive board and, ultimately, a political administration responsible as its caretaker by both surveying a public and making the fact that this collection, which has long served to educate school children on field trips and outreach programs, is in jeopardy of deteriorating through financial neglect. This might incite parents to contact these politicians and voice concern. An exhibition about this collection’s positive influences on succeeding generations of citizens, through testimonies, oral histories, etc., might serve the cause.

If this director has reached a point where she is consumed by her own complaints and the futility of her own actions in accomplishing what she needs to accomplish, then it’s time to pack it in and move on. The institution itself might benefit from someone new at the helm. The resigning director might find a new cause, a new museum, and invigorate her own career. Of course, someone who has been entrenched in one institution in a community for more than twenty years has much of their life invested to simply walk away. Advocating such a response is rooted in the believe that the future of the only life we have and finding greatest happiness we can in it supercedes all and hustifies taking risks, periodic change, and life reassessments. People are living longer and healthier lives than ever, and that has inevitably meant that we can reinvent ourselves, have more than one career, learn more in a lifetime, accomplish more than we ever thought, if we allow ourselves to do so. “You’ve got to know when to hold ‘em, know when to fold ‘em, know when to walk away, and know when to run.” In this case, after twenty years, for this particular director, it’s time to run.

Tuesday, December 16, 2008

Museums Can't Satisfy Everyone, or Can They?

Museums can’t satisfy everyone, but they can seek to serve more of the public than they have in the past. Recently, Claudine Brown, Program Director for Arts and Culture at the Nathan Cummings Foundation, remembered a "Town Meeting" that she attended in Detroit where community members argued over a future plan for a museum that would serve to educate the public about American slavery was especially poignant. Some are ignorant to believe that all African Americans feel the same about how that episode in history should be portrayed, displayed, and conveyed to succeeding generations of all Americans. The presumption is that everyone in a community, in which there is a shared heritage, religion, etc., are on the same page about anything could be seriously damaging to a museum’s public relations.

There is a responsibility on the part of the museum to hear more voices and consider the views and interests of ever greater numbers of the public. One respondent at the "town meeting," according to Brown, wished that her children not be exposed to the graphic portrayal of slavery. Another opposed that view arguing that it was necessary that this part of his heritage be remembered by this and future generations. Both of these public respondents had valid arguments. The two clashed, and their respective views were eventually overshadowed by personal insults. The important thing is that they were given a forum to voice their opinions and were heard by museum planners.

This anecdote made me think about new mediums of communicating in and outside the museum, like Internet blogging. Such mediums might serve the task of reconciling such arguments and others in response to new museums, their missions, and their exhibitions. In fact, blogs promise a more effective public forum for both present and future exhibitions. In such a scenario, a mediator, the museum’s voice in a blog created by the museum itself, can more effectively bring opposing views to a common ground. They can use such a tool to sell their ideas as well as meld them with some of the community’s. The condition of writing one’s response and sending it allows for greater consideration and less impassioned reaction. One can write and revise one’s thoughts before sharing them. What has proven so effective in emailing is true for blogging too.

Of course, blogging can be expensive in that it is a time glutton for paid museum staff, but isn’t this important if the museum is committed to knowing the views of the public and if it is interested in "new audiences"? The respondents to such a blog about an upcoming event or one presently underway will be limited, but it is important that the museum has been responsible for such a public forum. It is important that they have been responsible for a dialogue with their visitors or potential visitors. Such dialogues don’t often happen. This venue has allowed visitors to communicate among themselves about art and history that they feel impassioned enough about to respond to.

Blogs can be used in the actual museum’s exhibition labeling, as I have seen done recently. Such a venue allows the possibility of the museum reconsidering their choices and gaining further insight into the views and interests of their community. We must be reminded that these considerations are the antithesis of the museum in the past when an elite considered their own interests and values and used the museum to impose these on the public en masse. The blog is one more communication tool in a new era which promises a shared forum for those with long-held influence in assuring their imprint on what museums do and can do with those previously alienated and anticipatory of a shared stake in the future message of museums.

References

Brown, Claudine, Program Director, Arts and Culture, Nathan Cummings Foundation, Guest Lecture, Tufts University, Medford, MA, 22 Oct. 2007.

Friday, December 12, 2008

Is Disney-ification a Good or Bad Thing For Museums?

I remember watching Ken Burn’s The War on PBS last year. What I found most fascinating were the interviews with not only soldiers from the time but the civilians. It was the story of the home front that was the unique contribution of this documentary. The fact that much of what these civilians understood about the war at the time so radically differed from what soldiers in the field were experiencing reveals something profound about the nature of truth even in a time when photography and other modern means of documentation could seemingly serve as indisputable evidence of what was going on. These individuals' later realization of their own ignorance about the involvement of other US civilians, their capture, and imprisonment by the Japanese in places like the Philippines, was especially poignant.

These wartime realities were both underplayed in the contemporaneous press or simply unreported as these wartime civilians were to learn, and this not only exemplifies once again that the first casualty of war is always the truth but something even more revealing about American cultural identity itself. The fact that the truth was kept from the US civilian population during the Second World War is pertinent to a discussion of Disneyification, and how this phenomena is symptomatic of a long standing cultural complacency with both half-truths and inaccuracies regarding our nation’s past and present.

Many may argue that not knowing the truth has had its advantages over being in the know during the critical period of a war, but much of what happens in our own time, the history of yesterday, is also kept from the public or sanitized by those responsible for telling us “the truth, the whole truth, and nothing but the truth…”. The movie industry has been just as guilty for providing us with an alternative and often more palatable truth than the real. There is no denying the fact that the film medium sadly serves as a significant source for Americans’ understanding of themselves as well as the worlds’ understanding of Americans. I believe that recognizing this fact initiates a responsibility on the part of the industry to be held more accountable for the historical accuracy of their product, or should we simply anticipate greater accountability on the part of the public for finding out the truth?

The film industry’s portrayal of history has been from its beginning selective. Consider for one how many Black cowboys we have seen on the big screen or on TV, when scholars tell us that a third or more were. There is a long standing public complacency with not only movies “Based on a True Story” but many “living” history museums as well; the public simply accepts what is told to them. All of this is better defined as the Disneyification of our history. Disneyification of US history has also been embodied in museum blockbusters. These have the packaging of pop culture and a substance consisting of little scholarship in some cases. They have been the subject of repeated debate among supporters and opponents.

Having pointed out that a product of these blockbusters is sometimes a flawed and exaggerated historical record out of regard for greater marketability, I, nevertheless, see the blockbuster itself as serving a useful role. They draw in ever greater numbers of the public into the museum that might otherwise never come. They are an addition to everything else that the museum does to preserve and educate, and as long as scholarship is maintained by the institution for its many other exhibits and offerings their existence is justified. There is also no reason that the more accepted historical truth couldn't be just as marketable if exhibit planners and developers put their heads together.

Public opinion can be the only means by which the movie industry can be held accountable for what dramatized history it chooses to present. The same goes for the living history museum and other similar institutions. To be fair there has been an increased attention to historical accuracy in recent years by both industry and institutions that peddle the past. My problem with the film industry is that there is often no effort to reveal fact or urge the public to research the real and un-dramatized truth because a film is the product of artistic license. Meanwhile the impressionable are misinformed about history, and this can have avoidable corrupting effects on segments of society.

It seems that it has more often been easier to accept the status quo rather than demand that we all be enlightened about the unsavory side or less interesting side of history that both movie makers and living history museums sometimes make ever more palatable. This sanitization of history in places like Colonial Williamsburg has been and continues to be deliberate and in its extreme potentially destructive, for it avoids rather than addresses for the purpose of educating issues like “slavery, disease, and class oppression.” If historical integrity can’t be maintained graphically in the setting of a living history museum, then it is seemingly that institution’s obligation to clarify this daily for the visiting public in big bold print or by some other means.

According to Richard Handler and Eric Gable’s The New History in an Old Museum (1997), Ada Louise Huxtable, the famous architecture critic, said in response to Colonial Williamsburg’s opening that it was “preparing the way for the new world order of Disney Enterprises,” a condition that would “systematically” foster “the replacement of reality with fantasy.” Huxtable believed that such ventures would teach Americans “to prefer---and believe in---a sanitized and selective version of the past.” I think that’s true, for that institution and many others like it continue to thrive. It thrives because they succeeded at finding the right packaging and the right amount of verve to sell history as a commodity just like bread with the “Wonder” label added.

Many have gone further in their condemnation of Colonial Williamsburg characterizing it as metaphorically too clean and a sell out to the obligation of historical integrity for the dollar, or more recently, some eighteen dollars per person or more. Huxtable herself liked the word “sanitized, ” for in addition to the colonial costumes, carriages, and houses that have been so splendidly reproduced or restored on an original colonial site, there were many other realities for the religiously oppressed, the slave, and the indentured (44). Where are the slaves, who numbered more than the whites, and the poor whites in rags, the Catholics hiding and practicing their religion in dark corners, the shanties, the all pervasive smell of sewage and animal manure, the slave auctions, and those bound in chains and dragged through the streets like livestock? These are some of the exclusions from the streets of this colonial capitol.

Colonial Williamsburg staged a re-creation of a slave auction some ten years ago, but the public simply couldn’t handle it. There was much protest, and this reenactment was removed from the schedule. On any given day 200 plus year old reproductions of Colonial Williamsburg’s daily paper are printed and made available to visitors. Prominent in the classified section are advertisements for slave auctions and missing slaves, yet seeing that in the flesh was too much for audiences. The decision to abridge history at places like Colonial Williamsburg perhaps is justified for Americans may simply like their mix of entertainment and history with ice rather than straight up.

Do we want to be reminded of all the inhumanities to our fellow man that underscore the building of this nation by portraying history as it was in the living history museum? Or do we spend the day walking across its pristine village green surrounded by pristine period homes to the sound of horse hooves, ringing anvils, and re-enactors in well- laundered costumes? The visiting public, that has become even more inclusive in recent years, hasn’t demanded much more “history” than they have been getting for the last 60 years at Colonial Williamsburg, so what makes us think that our history of history telling will change at institutions like this? With greater public cognizance of the many embarrassment of our nation’s history , it might be that much of the public simply prefers Disneyification?

Friday, December 5, 2008

On Displaying Human Remains In the Museum

Museums sometimes cross the boundaries of tastefulness when opting to display human remains over some more acceptable substitute, like a molded plaster body or a fiberglass mannequin.

This is not surprising. Such decisions are motivated by the financial rewards that such exhibits promise. A display of human remains produces the requisite amount of thrills, shock, and any number of other expletives that crowds have long come to expect from the museum. Many are offended, but there are just as many or more who expect such sensations from museums. P.T. Barnum, one-time proprietor of the American Museum in antebellum New York, was among pioneers of what would become the modern museum and he tested the limits of propriety on every occassion he could.

Realizing the public’s taste for nature’s superlatives: the tallest, the smallest, and bizaare, he sought to put all under one big roof and, later, under a even bigger tent. These attractions seem every bit as inappropriate as displaying the mummified dead in a natural history or fine art museum , if we consider that Barnum's "attractions" were both exploited and humiliated by their "display," even though they were compensated financially. These people were defined as freaks and likened to, among other things, animals and otherworldly creatures all day and daily, for, as Barnum would coin, "a sucker is born every minute." That condition alone tested the limits of morality. There were Figian mermaids floating in alcohol, the likes of the living and breathing Chang and Eng, the original Siamese twins, and an odd mummy or two. Barnum's "displays," although arguably in a museum of a different sort than the scholarly institutions of today, fed an insatiable public appetite for something out of the ordinary, the sensation, the shocker. The public's insatiable appetite for the shocking remains to this day, although technology has allowed for the greater dissemination of each new example and the number of those who can exploit it.

Some older museums have more recently been getting on the bandwagonclearly realizing the potential of their own collections to shock and draw in greater numbers of the public. Consider Philadelphia’s own College of Physicians Mutter Museum. Who would have thought that such a museum would have interested anyone outside the medical community, and for the longest time no one did. Now its an extremely popular destination for whole new audiences. Here one can see the human body in every imaginable position and from every imaginable viewpoint, including inside out (and there is a plaster mold of Barnum's one-time attraction Chang and Eng here too).

The major draw to its doors are human bodies preserved through a process known as plasticization. Although these bodies were indeed real, I often had to remind myself, for they often defied my experience and imagination. What makes these displays of human bodies acceptable and other displays of human remains unacceptable or tasteless, like that of the 500 year old Incan teenagers or the long displayed remains of Pharoahs that have raised objections in recent years? Weren’t these bodies once intended for education of physicians alone? Weren’t these bodies donated by their onetime living owners for the purposes of medical enlightenment? Maybe many never had the choice of what would become of their remain, and they were simply taken from the morgue? Regardless of how these bodies came to be in this museum, they have taken on a role beyond their original intention.

These plasticized bodies don’t serve merely as tools for instruction anymore, but as cheap thrills for many who seek an afternoon of entertainment without ever considering that some might consider this somehow degrading to humanity itself. This makes this museum as guilty as any other museum of not only tastelessness but of maligning humanity itself. But even realizing that, and rebuking ourselves for it, we might still line up and see what there is to see; I, for one,
Financial rewards far outweigh consideration of the far fewer number of people that will voice their objections to such practices.

Consider the objections of Rudy Guiliani, then mayor of New York, to the Brooklyn Museum’s exhibition of Chris Ofili’s depiction of The Holy Virgin Mary in the Damien Hirst's sensational exhibition Young British Artists From the Saatchi Collection / Sensation some ten years ago? I can understand a comparable lack of sensitivity to the sanctity of one religious group’s belief when a museum chooses to exhibit a work that seemingly maligns it with a depiction that includes both elephant dung and pornographic cut-outs. I don’t think that Catholics should be any less accepting of such a decision on the part of a museum to objectify a heritage that might include 500 year old Incan teenagers sacrificed and placed on an Andean mountain or ancient Egyptians whose intent was to be sealed in their tombs for all eternity.

No matter how you slice it you come out with museums defiling something that is sacrosanct to a whole group of people. If we stand by the opinion that any one of these scenarios is a defilement on the part of a museum then we can't really excuse any display of the dead regardless of how long they ahve been dead or from what culture they originate. Mummies seem to be an exception for many because their place in the museum orginates with the concept of the modern museum itself. Their age and seemingly lacking connection with a living group ( The modern Egyptian minority known as Coptics certainly claim a greater connection than those who distinguish themselves as Arab Egyptians).

It shouldn't be overlooked that there is a long tradition of defiling the bodies of ancient Egyptians, not only have they been unwrapped and put on display now for centuries ( and this happens to this day—Ramses II had to be treated for mold in recent years, so he was unwrapped temporarily to treat the problem at the Egyptian Museum ). Mummies were also once pulverized and sold for medicinal purposes to Europeans in the nineteenth century. They have been carted around the world and most obviously detached from their intended eternal resting place. That seems pretty tasteless and base, if you think about it.

Europeans were in large introduced to the mummy through the ministrations of Napoleon in military campaigns that also succeeded at both documenting and plundering Egypt for its antiquities long before most other nations thought to do so. The foundation of the Louvre’s own collections is thew product of Napoleon’s own love for history and his propensity for bringing back whatever he could in his attempts at world conquest. But the Napoleonic French weren't the first to desecrate the graves of dead Egyptians, which was and is a largely a byproduct of accessing the priceless treasures that accompanied them in their eternal rest. These remains had been desecrated a thousand years earlier by the Byzantines first and then the Arabs, and while there surely those who saw the opportunity to make a quick buck by doing so the greater number saw it as a religious obligation.

Should we accept the practice of displaying the remains of ancient Egyptians because there is a tradition of doing so within our own culture of some two hundred years? Should the age or cultural origins of human remains determine whether they should be exhibited in a museum, or should all human remains be treated equally and not exhibited?

Sunday, November 16, 2008

Museum Remix; Further Consideration of 3D Virtual Surrogates for Real Museum Objects

The term "remix" has come to identify the phenomenon whereby a body of knowledge is understood through technology that rearranges and re-contextualizes it "in order to construct an original narrative," as would any multimedia emboldened web-based version of a museum object. Adopting such tools undoubtedly re-emphasizes the role of collections for public use and interest, while making their ability to inspire learning more participatory (Fisher 2007). Perhaps the most exciting innovation regarding the creation of surrogate virtual objects, and exhibitions to contextualize them within, is 3D imaging and modeling. Jim Forrest, Web Creative Director of the Peabody Essex Museum (PEM) in Salem, Massachusetts, sees the three-dimensional as the "next big phase" of web-development for online museum resources. His own recent projects include work on the virtual exhibition Joseph Cornell; Navigating the imagination (2007), which allows for interactive play and study with some of the artist's shadow boxes in simulated three-dimensions through the use of Flash animation and video, specifically Macromedia Flash Player 8.

One choice within this ongoing exhibit is to visit Cornell's "Little Dream Gum Machine," where the viewer can drag and drop a virtual penny into a slot to activate it. The penny cascades down the machine's revealed innards activating a link to other 2D digital versions of shadow boxes. this interactive play allows you to navigate through the collection and learn by seeing. Online web pages also serve adults and young learners at onsite computer kiosks like PEM's Art and Nature Center. Instruction on how to fold paper animals is among the hands on activities offered through Flash video in the Origami Now Folding Station 2007 web page for the exhibit Origami Now! (2007). Viewers learn by seeing and doing.

In addition to the digital images of origami works of art in Origami Now! , the computer-based interactive experience of this exhibit puts art in the context of not only something that is made by the artist, but something that you can make. Children and adults are enabled to learn what one can in the museum seemingly independent of educators, and this too may lend itself to unique experiences with objects and the hows and whys of their creation. The code of behavior required wthat barred the visitor from fully exploring the intricacies and the suggestive play of the real objects of Joseph Cornell's shadow boxes in the PEM exhibition are abandoned through the interactive play and study provided by these offerings in 3D animation and video. 3D virtual experiences with these objects are experientially more real than the more conventional single, frontal digital stills of objects contained in a digital collections database or the real object itself maintained within glass vitrines and motion detecting security fields whih put them out of reach of the visitor.

A collections database comprised totally of 3D images is for the time being unrealized at any museum, but there have been some, like PEM, that have taken the lead in creating examples of objects and environments that make use of a number of technologies which maked interactivity and simulated multi-dimensional study possible. The evolution of simple virtual representation of objects as exemplified by 360 degree rotational views and magnification options of detail have already been superseded by "modeled reconstruction and deconstruction" of virtual objects as exemplified in IBM's Digital Pieta project as well as by "virtual replacement of artifacts in situ
at their point of creation or discovery as experienced in the Eternal Egypt website (Tolva 2005). Although identified as 3D , such images are in reality 2D, but through various techniques like graphic modeling, digital video, and synching multiple digital stills of a real object using multimedia software like Flash (action software) and QuickTime to run it, three-dimensionality can essentially be simulated.

Any sampling of some of the most innovative uses of 3D imaging and modeling would include the Webby award-winning design of Second Story Interactive, the Monticello Explorer website, which includes the design and home of Thomas Jefferson. Visitors can navigate through a black and white 3D model of this famous home. Entering, one pans each room's contents clicking on architectural details or furnishings to reveal their detailed construction. Among other details, a parquet floor panel reveals the full schematics of its intricate weave of multiple pieces of wood though animation offered by Flash software. Clicking a camera icon reveals a photographic image of specific details. IBM Research's State Hermitage Museum website is another that includes numerous "virtual viewings" of objects. A virtual model of a "mechanical orchestra," an elaborate clock, rotates 360 degrees to reveal side panel doors and the mechanisms within. IBM's Visual Technological Department has developed "graphics, visualization, and image technologies for extracting, conveying, and visually communicating information" about art and historical objects (IBM Research).

Another IBM project was the aforementioned , detailed 3D model of Michelangelo's Pieta which made use of a scanner that measured the shape and appearance of every portion of the original sculpture. This scanned information was merged together to create an amazing virtual object that can be manipulated and examined unlike the real. Moreover, this website allows the viewer to imbed the Pieta in a number of virtual environments that virtually re-create it in its in situ circumstances. Other applications might include an object's point of creation or discovery. This evidences possibilities for new and interesting ways to re-contextualize objects and "help audiences see them and experience them differently" for possibly greater educational impact (Tolva 2005; Freedman 2003). The interactive viewer cannot peruse the whole but virtually dissect it and isolate each of its two figures for study. The more interactive features of this site, and others, only provide simplified virtual versions of the object whereas elements of lmited interaction are of higher resolution. This is also true of magnifying tools extant. Greater magnification of details results in decreased resolution. In the website Eternal Egypt , four directional arrows allow easy 360 degree rotational views of objects included, but virtual objects like the "Throne and Footrest of Tutankhamen" become increasingly fuzzy with use of the "zoom."

Simulated 3D has been around for quite some time. The National Research Council of Canada (NRC) experimented early with what 3D models could contribute to virtual display in Canadian museums (1995). Seven figurines were among the first objects scanned at high resolution in color for the purpose of interactive 3D virtual display. The intention was to allow visitors both a "microscopic" and "stereoscopic" view of the figurines using "active shutter glasses." This technique, intended for in-house computer kiosks, allowed enhancement of details, which were difficult to see on the real object. This use of 3D technology emphasized a potential use as a complementary element to traditional exhibitions and not as a substitute. In addition, the NRC has "designed and tested...3D laser imaging systems and processing algorithms with the aim of improving high-resolution modeling of complex objects and environments" for use in museum environments (NRC).

Earlier than any applications to museums, CAD (Computer-Aided Design) software assisted in the 3D digital rendering of structures and objects. CAT scanners and MRI machines provided 3D modeling of the human body and are well known for the purposes of medical diagnosis. Computer modeling is characterized by a digital wire frame or "mesh" that can be manipulated or allow one to render images, diagrams, or animations. One can "add, subtract [from], and sketch on this mesh. The models can be viewed from a variety of angles, simultaneously, as well as be rotated and viewed from different magnifications. More complicated modeling software, with the desired goal of close virtual reproduction of the real, requires the entering of mathematical coordinates in order to achieve exactitude. The relevancy of such multimedia tools to public interest is evidenced by Google's own purchase of the rights to and offering of the free downloadable software Sketch-Up, an "easy-to-learn" program that allows one to achieve the "conceptual stages of design" through 3D modeling. One of the popular, purchasable programs also available is 3DS MAX 2009 offering a menu of basic forms that can be pulled, prodded, stretched, among other possibilities, to achieve a desired form. The templates are all based on a polygon mesh that once shaped serves as a type of armature for additional characteristics, including texturing. Such a modeling program allows for full motion video, i.e. animation, of the rendered object or environment (Autodesk 2008).

For research, modeling may focus on the "shape and curvature" of real objects like "ceramic vessels, bones, and lithic [tools]." By plotting the measurements of height, width, surface area, and the like of the real on a malleable digital mesh, spatial definitions can be achieved. Such measurements can include even the smallest irregularities of curvature that succeed in creating an exact virtual rendering. This geometric type of modeling can be achieved through scanning the real object, with hardware like Cyberware Scanners, M15 & 3030. Multiple images of the scanned object are superimposed upon each other creating an on-screen three dimensional mesh version of it. Accuracy varies from one scanner to the next, and there is always another better model on the horizon (Rowe 2003;Voltoni 2007). Such accuracy could include "high resolution digital images" not unlike analog photos from the same vantage point," but interactivity is usually only possible at "20 frames per second." The limitation is due to the human brain's ability to detect "latency or jitter" with a greater number of frames as well as "loss of interactivity." Photorealism and smooth navigation are still not plausible "without some compromises" (Voltoni 2007). Not yet anyway.

These developments promise greater safety and preservation of real objects because they offer an alternative to the repeated handling necessitated by conventional exhibition and educational purposes. There is the possibility of effecting reduced labor in the composition of detailed condition reports and descriptions with the existence of 360 degree rotational views of objects through mouse clicks. Such a record would detail more about the object than is usually included in the several paragraphs of written description and the requisite one or two digital stills that comprise many digital collections databases. For the researcher, connoisseur, and the curious alike the visual totality of this virtual version could be made available for examination online. The museum space itself has from its conception made views of objects in their totality prohibitive, if not impossible.

There is urgency for greater consideration of developing technologies like 3D imaging and modeling objects in museum collections. Realizing virtual surrogates for real museum objects is a remedy for the prohibitions necessitated by the need to preserve and protect. Preserving and protecting has indirectly inhibited the learning styles of many in the museum and limited contexts by which objects can be enjoyed and appreciated. 3D imaging and modeling offers not only the best virtual surrogate to the real for the purpose of protecting and preserving it, but it allows a greater offering to the "seven ways of learning," specifically allowing tactile, kinesthetic, spatial experiences not usually options at most museums (Millicent Rogers). In addition, there are endless connections to be made by learners through the tools of multimedia interactivity that would allow greater possibilities for thematic programming and addressing every learning style.

One afternoon not long ago a student viewing the exhibit The Artist's Book as Volume of Knowledge by artist Angela Lorenz at the Addison Gallery of American Art in Andover, MA asked whether it was possible for a "board game" entitled South American Trading Game depicting a world map and the lasting effects of colonialism as its theme, could be removed from the glass case so he could play it. The museum educator leading this student's class held back a snicker and asked his peers why that wasn't possible. One dutifully answered that this was art and that it had been placed in the glass case so that people couldn't handle it, soil it, damage it. The fact you couldn't play it seemed the most obvious restriction, but that, strangely, wasn't verbalized. The fact is that this work was designed as a game with an important lesson to be learned from it. Games by their very definition involve play, but this particular one and others in the exhibit allowed no such interaction. It occurred to me that beyond merely looking at, hearing about, and verbally responding to this art and other works within a traditional museum experience, there are tactile and kinesthetic cues embodied that remain unanswered and are essentially stifled by the need to preserve and protect.

A consolation might be that these works by Lorenz are being seen and are inspiring discussion whereas many museum holdings and artist's creations are rarely, if ever, seeing the light of day, for they are packed away in archival boxes or stored on shelving in undisclosed storage facilities. A case in point is the Boston Children's Museum (BCM)'s greatest kept secret, its own teeming collection of cultural artifacts which largely dates from a time when museums for young visitors sought to create holdings identical to the ones for adults. This museum, and others like it, have dramatically changed their attitude about using museum objects for hands-on learning experiences off-site in area schools as they once did in the 1930s-1950s; subsequently, collections policies have changed regarding the acquisition of new objects because they are still wresting with what to do with what they have. One solution has been to de-accession allowing other institutions the opportunity to use these objections to serve their missions. Much remains though at the Children's Museum with no forseeable plans to get objects out of storage and exhibit them.

Not only has museum practice changed regarding these sometimes extremely valuable objects in some cases, but a revitalized emphasis on hands-on activities and interactive play with expendable and safe facsimiles may keep the sometimes dangerous and precious real McCoys once similarly used for education behind closed doors forever (Schwarzer 2001). Object cataloging, never of high priority, is frustratingly incomplete and sometimes nonexistent, and an effort to create a digital representation of each object is slowly underway, and this labor intensive and time consuming process may offer hope for bringing these objects, at least as a digital image, back into public view again.

What can be done? When asked this question, BCM Collections Manager Lindsay Richardson confided that the resources are not available for creating a complete web-based digital collections database any time soon. She dreams that one day, possibly during her tenure, this large eclectic treasure trove of samurai armor, cigar store Indians, doll houses, stuffed birds, and the like will benefit children through some type of digital interactive play. Collections that contain such artifacts may rarely if ever exhibit much of it. Their care and preservation come at great cost. Their fragility and value make public handling of them again out of the question. Exhibiting and loaning objects, no matter what preventative measures are taken, result in deterioration as well. Given this fact, many museums have become paralyzed by their obligation to preserve falling short of their one-time professed role of educating the public through these objects, but new purpose and function may correct this through the continued development and adoption of digital imaging and multimedia interactive software.

Museums may have their cake and eat it too, for those that have created a sampling of their holdings for the public with virtual objects and exhibitions have consequently limited future handling of the real thing. Digital versions can be viewed, researched, and be part of interactive play through the click of a mouse. Implementation of a variety of 3D imaging and modeling techniques have made these virtual objects publically accessible via website and in-house computer kiosks and an even more appealing surrogate for those who need to touch and manipulate to learn, to appreciate.

While some institutions have embraced the latest 3D imaging and modeling techniques in their offerings, many others have been slow to realize even digital collections databases which provide conventional two dimensional frontal views of each object. Creating 3D is possible with little expertise. It involves mounting a digital camera on a tripod for a series of stills. An object is placed in front of the camera and rotated at regular intervals between exposures. These stills could later be synched together and manipulated using Flash software to achieve the desired effect (Kumar 2007). Creating a virtual tour entails digitally photographing a 360 degree panoramic view of a museum space. A camera is positioned on a tripod in the center of the space and camera stills are taken at 30 degree intervals. This is repeated for "negative and positive pitch angles of 45 degrees" which can be synched together and manipulated relatively easily with satisfactory results. A scenario involving objects and an environment is achieved through a layering of elements.

Cost is often touted as the major obstacle to fully embracing new digital technologies. It is also pointed out that adopting such technology will mean that it will have to be replaced once the next innovation comes along. Given this limitation money could be better spent on something else. There is no denying that online software products and the hiring independent designers for implementing them with state of the art interactives is expensive proposition, but museums with little financial resources could seek sponsorship, pro-bono designers, and programmers who could be compensated through promotional and advertizing benefits. The process of developing and researching a virtual exhibition is equivalent to that of a physical exhibition, but "digital information is cheaper, faster, and more flexible" in the long run. Once the appropriate software has been secured and an expertise with the software has been gained, actual production of the virtual is relatively low in cost and expenditure of
man hours by comparison. It seems the "ideal medium for small museums, allowing them to diversify outreach efforts, experiment with innovative display, and develop a variety of advertizing campaigns." Christian Schickelgruber, Museum fur Volkerkunde, Vienna, claims he was able to develop a virtual exhibit for "approximately a seventh of the cost" of a physical one (Muller 2002).

Some institutions have made agreements with institutions of higher education whereby the digital images of their collection are licensed for educational use and made available through these institution's own databases. This has been a means by which smaller institutions have offset the cost of creating and maintaining digital assets. Such arrangements would likely also fall under the aegis of "fair use."

3D virtual objects and exhibition scenarios would necessitate the maintenance required of any asset, digital or real. Data entry and upkeep are an expense. Ensuring that your system is maintaining your digital assets and their functionality would be of especial concern with 3D interactive offerings. Without functionality and easy navigation such sources are useless. Specialized knowledge of these issues and the ability to diagnose existing problems would be important to collections management staff. When licensing multimedia software for the purpose of creating 3D images and/or offering interactivity, technical support would be a necessity. Depending on how technically savvy or willing your staff is to take on the responsibility of learning to create these assets and maintain them, would determine what portion of such a project would be realized by independent designers.

PEM, for example, contracts designers to help them realize their ideas by telling them what they can do and can't do with the particular content for a planned future virtual exhibition, usually to accompany one in the museum. Much of the construction process of writing code and testing functionality is left to PEM's own staff. This arrangement has evolved over the course of realizing many projects (Forrest 2007).

Some larger institutions have taken the lead in forming partnerships with other institutions to realize such projects, not to mention the sponsorship that often accompanies exhibitions themselves and provides funding for accompanying digital offerings. A partnership between London's Tate and New York's MET is among those that have realized the potential revenues generated by sites which include offerings from their collections virtually realized through cutting-edge technology. Museum websites often have twice the number of visitors as the physical museum, so "retail sales of museum merchandise on these sites is likely to "generate income, possibly substantial shared revenues." Such partnerships have reportedly reaped 6 billion dollars in earnings in recent years (Muller 2002:Reilly 2001).

A digital collections database augmented with 3D images promises quicker retrieval of collections information that would otherwise involve manually locating and removing objects from archival storage materials and subsequent hands-on physical examination. In addition, real objects need to be returned to their previous circumstances after answering inquiries, doing condition reports, or providing details to another institution that wishes to borrow the object for their future exhibition. Limiting handling of the real might be possible in many situations with accessibility to 3D images of them (Buck 18).

Virtual exhibitions place less strain on museum staffs because they are "restricted by time." They usually don't have the urgencies associated with real exhibitions. The virtual exhibition can remain online for extended periods with little maintenance. It can be archived online as well for public access seemingly in perpetuity, and, ideally, "such accessibility could lead to a density of information that might change people's ways of seeing, interpreting, and researching" (Muller 2002). Given the "cardinal rule of a good database" to not enter information more than once, if avoidable, adopting 3D images would ideally entail adding this information to already existing fields within your current database. The labor involved in adopting such a technology would therefore be minimized. This would be dependent on whether your current database can handle such large amounts of digital information.

In this age of heightened concern over carbon emissions and the consumption that fuels it, collections managers can take a leadership role in reducing their museum's environmental impact. Greater emphasis on virtual objects and exhibition may result in a reduction in the number of physical exhibitions which would subsequently result in the use of less packing materials for object exhibition, loans, and travel. It would also reduce the fuel use that comes with such transport (Loiko 2008).

With any type of digital or analog photographic reproduction of a work there may be issues of copyright. Knowing what your institution can and can't do with the objects in your collection is integral to any plan for either creating an online collections database or virtual exhibition. Given that educational purpose is often a museum's chief incentive for both virtual object development and interactvity, it is likely that the obstacles that for-profit institutions regularly face may be avoided through allowances for "fair use" for educational purpose granted to the non-profit museum. Researching the existence of copyright restrictions for your specific objects is always prudent.

Copyright may effect the digital assets themselves. Virtual objects may be considered original creative work, although it is derivative of something real within the collection. These would likely fall under separate copyright. This is evidenced by the precedence of distinctions between rights to real objects within the public domain and a museum's exclusive right to digital reproductions that they make publically available (Malaro 180). Museums should seek copyrights to all its digital assets as well as insure various safeguards, like watermarking, restricted downloading, and an inability to print such assets without license. These safeguards would be more applicable to specifically 3D images because reducing pixilation to insure low resolution images as a deterrent to theft would defeat the quality and therefore desirability of virtual surrogacy ultimately achieved through high resolution and interactivity (183).

The fear by some that museum visitors will eventually forgo the real for the virtual is unfounded. Evidence shows that "virtual versions of works of art increase people's desires to see the real thing" (Muller 2002). There is also no denying the existence of many who are still in denial about the role of digital media to extend amd enrich "the total museum experience." High resolution imagery has its flaws just like the physical museum. One can only concede that one won't replace the other but rather serve to complement each other (Cooper 2006). Some argue virtual objects, or what they call "digital-originals," have "the maximum possible likelihood of retaining all meaningful and relevant aspects of the original"; therefore, they will function "in just the same way as the original" (Smith 2000). The virtual does allow interaction that is prohibitive with the original , but the virtual also has a dependency on functioning, hardware, a network, and expertise that becomes an additional responsibility of collections management. The virtual isn't simply better than the real. A collection of appealing real objects is always needed to serve as the basis for any type of virtual reality a museum hopes to offer.

References

Autodesk 3ds Max. 9 April 2008.
http://usa.autodesk.com/adsk/sevlet/item?siteID=123112&id=11007364 Accessed 4.11.08

Buck, Rebecca A. and jean Allman Gilmore. The New Museum Registration Methods. Washington, DC: American Association of Museums, 1998.

Cooper, Jonathan. Archives & Museum Informatics. Museums and the Web 2006 Papers: Beyond the Online Museum: Participatory Virtual Exhibitions. March 22-25, 2006, Albuquerque, NM. http://www.artgallery.nsw.gov.au/ Accessed 3.28.08

Eternal Egypt. http://www.eternalegypt.org/ Accessed 3.28.08

Forrest, Jim, Web Creative Director, Peabody Essex Museum, Salem, MA, Guest Class Lecturer, Museums and New Media, Tufts University, 18 September 2007.

Free Library of Philadelphia. "Medieval Manuscripts." Digital Collection of Medieval and Renaissance Manuscripts. http://libww.library.phila.gov/medievalman/index.cfm Accessed 3.28.08

Freedman, Michael. Archives & Museum Informatics. Papers: Museums and the Web 2003. "Think Different: Combining Online Exhibitions and Offline Components to Gain New Understanding of Museum Permanent Collections." http://www.archimuse.com/mw2003/papers/feedman/freedman.html Accessed 3.28.08

IBM Research. "Visual Technologies Department." 2004. http://www.research.ibm.com/visualtechnologies/ Accessed 3.22.08

IBM Research. "Pieta." 2004 http://www.research.ibm.com/pieta/ Accessed 3.22.08

Image Dtabases. Medieval Studies Program Library Resources. "Digital Scriptorium." http://www.library.u/uc.edu/mdx.medstud/imageddtbs.html

Johnson, Brad. Archives & Museum Informatics. Papers: Museums and the Web 2003. "Disintegration and the Museum Web experience: Database or Documentary-Which Way Should We Go? http://www.archimuse.com/mw2003papers/Johnson/Johnson.html Accessed 3.20.08

Kumar, Vipan. "Making of a Virtualized Museum." (May 2007) Available at SSRN: http://ssrn.com/abstract+982782 Accessed 3.30.08

Lahanier, Christian, Genevieve Aitken, and Ruven Pillay. "Two dimensional multi-spectral digitization and three-dimensional modeling of easel paintings, pp. 30-42. ICOM-CC Triennial Preprints Documentation, ICOM-CC International Council of Museums/Committee of Conservation. http://icom-cc.museum/wg/Documentation/Newsletters/ Accessed 3.20.08

Lahanier, Christian, Denis Pitzalis, Oliver Feihl, Micheline Jeanlin, Francis Schmit. "Three-Dimensional Modeling for Archeological Objects for Conservation, Visualization, Color and Shape Characterization; Comparison of Details," pp. 43-51. ICOM-CC Triennial Preprints Documentation, ICOM-CC International Council of Museums/Committee of Conservation. http://icom-cc.museum/wg/Documentation/Newsletters/ Accessed 4.8.08

Loiko, Pat, Head Registrar, Museum of Fine Arts, Boston, MA, Guest Lecturer, Tufts University, 21 February 2008.

Malaro, Marie C. A Legal Primer on Managing Museum Collections. Washington, DC: Smithsonian Books, 1998.

Millicent Rogers Museum of Northern New Mexico. "Seven Ways of Learning." Squash Blossom & Stars. http://www.milicentrogers.org/seven_ways_of_learning.htm Accessed 4.20.08

Explorer Monticello. http://www.explorer.monticello.org/ Accessed 4.10.08

Muller, Klaus. "Going Global: Reaching Out for the Online Visitor." Museum News, Sept./Oct. 2002, Vol.81, No.5.

Museum of Fine Arts. http://www.mfa.org/dynamic/sub/ctr_link_url_1341.pdf Accessed 4.8.08

National Research Council/Canada. "3D Virtual Museum Display and Applications." http://iit-iti.nrc-cnrc.gc.ca/vit-tiv/display-exhibit_e.html Accessed 3.28.08

Peabody Essex Museum. Joseph Cornell; Navigating the Imagination. http://www.pem.org/Cornell/ Accessed 4.2.08

Peabody Essex Museum. Art and Culture Center. Origami Now! http://www.pem.org/visit/art-nature.php Accessed 4.2.08

Reilly Jr., Bernard F. "Merging and Diverging: New International Business Models from the Web." Museum News, Jan./Feb. 2001, Vol.80, No.1.

Rowe, Jeremy, and Anshuman Razdan. Archives & Museum Informatics. Papers/Museums and the Web 2003; A Prototype Digital Library for 3D Collections: Tools to capture, Model, Analyze, Query Complex 3D Data. http://www.archimuse.com/mw2003/papers/rowe/rowe.html Accessed 4.13.08

Schwarzer. Marjorie. "Art & Gadgetry: the Future of the Museum." Museum News, July/Aug. 2001, Vol. 80, No.4.

Smith, Abby. "Authenticity in Perspective." Council on Library & Information resources (CLIR). 25 May 2000. http://www.clir.org/pubs/reports/pub92/Smith.html Accessed 4.13.08

van Dijk, Dick. Archives & Museum Informatics. Papers/Museums and the Web 2007: Operation Sigismund; Bringing An Archive Into Play. http://www.archimuse.com/mw2007/papers/vanDijk/vanDijk.html

Voltoni, F., and A. Beraldin, S. El-Hakim, and L.Gonzo. "Photorealistic 3D Modeling Applied to Cultural Heritage." Stock, Oliver, and Massimo Zancanaro, Eds. PEACH-Intelligent interfaces for Museum Visits, NY: Springer, 2007. http://mariovittone.com/2010/05/154/http://mariovittone.com/2010/05/154/

Wednesday, September 3, 2008

Museum Marketing 21st Century Style

Having visited numerous small to medium size museums, historical societies, and historical houses in the past six months, I have become acutely aware of some of the challenges that especially smaller institutions face in the wake of an ever increasing competition for the time of American audiences. Not only has "television, mass media, and electronic media ...changed the public’s recreational activities," but "for-profit corporations" have taken on an increasing role in developing "exhibitions, cultural programming, and ‘edutainment’" that continues to overshadow and threaten especially small institutions with small budgets. This competition has made the necessity for such small institutions as the local historical society to focus more directly than ever before on marketing strategies (Genoways and Ireland 258, 260).

"Marketing," with its traditions of competition, and sometimes cut-throat at that, has often been seen by the museum community as something for them to resist. What hasn't been stressed enough among board members, administrators, and staffs, is that marketing strategies can make such institutions greater at serving their audiences, for successful marketing strategies are founded on an understanding of the public and their needs, or perceived needs. Small institutions, like the local historical society, need to step up to the plate and deliver new and attractive ways of "presenting themselves." They must drive the point home that they are the "‘the real thing,’" a place where "meaningful objects and trustworthy information" reside.

The best strategy for this may simply be to have a greater role in the lives of the public. In doing this they negate all their fears about taking on the agenda of marketing, for greater involvement in the community through education offerings like storytime hours for children, after school programs, and school visits may alone boost exposure and ultimately greater patronage without going the road of the hard sell. These institutions also need to embrace the history of more than merely the elite of the past, present other periods in history other than the distant past, and, finally, take on the untraditional role of documenting and presenting their community’s more recent past through the mediums of our own time—digital photography and audio in order to meet market needs.

So "taking on the point of view of visitors," or potential visitors, is a key to greater success, and it may mean that some institutions must transcend merely narratives about the 17th-19th centuries and market to the current demand for late twentieth century nostalgia by baby boomers and Gen-Xers. This may be a way to both preserve their missions, draw people in for their long existing collections, remain relevant, and grow. In saying this, I am reminded of institutions in which very dedicated individuals scratch their heads and wonder why the public isn’t coming; they and their institutions have remained static while the rest of the world have passed them by.

What might be some of the specific marketing strategies that might make such institutions more obviously relevant in the public’s eye? The Andover Historical Society in Massachusetts has sought to reinvent how their community members come to know about their offerings. They have struck upon the idea of organizing a farmer’s market where one no longer existed. Small farms are all over its surrounding community. A high school student at the nearby Phillip’s Academy actually initiated the idea when she contacted the Society and inquired about whether a farmer's market presently existed for her to sell produce from. The Society sent out feelers about the possibility of one being created by them, and many local farmers jumped at the opportunity.

The Historical Society provided rental space for these farmers on their property next to their historical house headquarters thus taking an active role in the making of history in their community rather than merely preserving and sharing it. This scheme not only brings in revenues from the rental spaces but also succeeds at bringing a significant number of people on the society’s grounds whereby they could be invited in and be provided with outdoor as well as indoor programming. There was significant free press coverage as a result of the success of this venture, and this has brought even more people in contact with the Society’s offerings. In sum, this was a public relations coup. Many locals admitted that they never knew anything about the Historical Society, although they passed it daily.

There is the promise of bringing in a whole new demographic with such types of ventures, for the attendance previous to this was almost exclusively senior citizens seeking genealogical information from the Society’s research facilities. The market could also serve thematically with the extant 19th century offerings of this site. Workshops offering instruction in crafts are offered and could be further developed in conjunction with this active agricultural endeavor. Historical societies have other opportunities of making that greater connect with the public. Other opportunities might include providing "edutainment" like summer film festivals that include foreign and art titles not served by national cinema chains and additional discussion forums. Viewing could be offered outdoors.

With the number of local cable channels available today small museums might present some of their holdings in televised exhibits, which may be as simple as having a curator or scholar talk about a piece that stands in front of him or her. Video tours of historical houses and sites and re-enactments could be the stuff of such cable programming created by volunteers and initiated by the historical society. Digital videotaping has made such a possibility affordable. Programming could also be assisted with cooperative partnerships with local schools and colleges of budding historians and media production professionals.

It seems logical that a local historical society could market itself by taking a more active role in the technologies that pose a threat to their survival. They could establish greater relevancy by actively participating in the current documentation of a community for future posterity. What about all the information the living have about their own lives? Oral histories that involve both video and audio should be integral to a evolving mission for local historical societies. How about sponsoring reunions of local garage bands from the 60s, 70s, and 80s? Have them play for the community. Record this for posterity, for it is unlikely that this part of a communities history will be ignored, lost, and supplanted by traditional collecting practices. Do historical societies have an obligation to preserve more recent history of a community? I think they do. Adapting a society’s collecting focus goes hand-in-hand with marketing the institution to a younger public; these, after all, will inherit the institution and will be responsible for its future survival.

References

Genoways, Hugh H. and Lynne M. Ireland. Museum Administration: An Introduction. Rowman Altamira, 2003.